Refund policy
RETURN & REFUND POLICY
Last updated: May 2026
We stand behind every part we sell. If you're not
satisfied, we'll make it right.
RETURN WINDOW
We accept returns within 30 days of delivery.
ELIGIBILITY
Items must be:
- Unused and uninstalled
- In original packaging
- Accompanied by proof of purchase
NON-RETURNABLE ITEMS
The following items are final sale:
- Electrical components and sensors
- Fuel injectors (once opened)
- Tuners and programmers (once activated)
- Special order items
- Items marked final sale
HOW TO RETURN
Log in to your account at
account.lowkeyautomotive.com, select your order,
and request a return. Or call us at (806) 544-2520.
SHIPPING COSTS
Customer is responsible for return shipping costs
unless the item arrived damaged or incorrect.
REFUNDS
Refunds are processed within 5-7 business days
after we receive and inspect the returned item.
WRONG PART GUARANTEE
If we sent the wrong part, we cover return shipping
and send the correct part at no charge.
Questions? Call (806) 544-2520 or email
Lowkeyautomotive1@gmail.com